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Service status

All services are working fine

Applications, Software and Systems


Some ICIS modules (HR, Finance) are unresponsive - Resolved

Resolved incident: All ICIS modules affected by this morning's Incident are now functioning as normal. We apologise for any inconvenience caused.

Reference: INC0114420


Last updated: 22-10-2017 05:02:10 Issue started: 16-10-2017 08:47:25

College Web Pages


The TerminalFour CMS System service is unavailable

Resolved Incident: Web content editors are now able to edit the website via T4 once more following an outage on Tuesday, which was resolved at 15:25.

Reference: INC0114604


Last updated: 19-10-2017 12:07:28 Issue started: 17-10-2017 12:39:03

All other services were working fine

Applications, Software and Systems

College Web Pages

Core Infrastructure - Servers, Platforms

Email and Messaging

File Management and Backup Services

Network Services

Other ICT Services

Phones and Mobile Devices

Printing

Teaching, Learning and Lecture Theatres

Username and Access Management

Viruses and Security

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Planned maintenance

Changes happening today

Nothing planned

Ongoing changes

Start / Finish
17-10-2017 18:00:29 - 26-10-2017 22:00:45
Downtime
0
Start / Finish
16-10-2017 09:00:00 - 27-10-2017 17:00:00
Downtime
0

Changes happening tomorrow

Start / Finish
23-10-2017 09:00:53 - 27-10-2017 18:00:49
Downtime
0
Start / Finish
23-10-2017 10:00:00 - 23-10-2017 16:00:00
Downtime
NA - it's a decom.
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Contact ICT

The ICT Service Desk

ICT website

Open Mon - Fri 8.30am - 6pm

020 7594 9000

Level 1 Central Library, South Kensington



Other locations

  • Charing Cross Campus
    • Opening times: 12:30pm - 1:30pm Monday - Friday
    • Location: LG03 Reynolds building
  • Chelsea and Westminster Campus
    • Opening times: Monday - Friday (by appointment only)
    • Location:Library (Lower Ground floor)
  • Hammersmith Campus
    • Opening times: 1pm - 2pm Monday - Friday
    • Location: Room BS22 basement of Commonwealth building
  • Royal Brompton Campus
    • Opening times: Monday - Friday (by appointment only)
    • Location: G216
  • Silwood Park
    • Location: Room 1.11, Hamilton Building (first floor)
  • St Mary's Campus
    • Opening times: 1pm - 2pm, Monday - Friday
    • Location: Computer Unit, South Wharf Road
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@TheServiceDesk

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