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Service status

Applications, Software and Systems


Current Incident: Some users are unable to view their payslips through ICIS, getting "Unexpected error" when opening them. Our support team are working on rectifying the issue with the Vendor, Oracle. Until this is resolved, affected users can view their payslips through Imperial Mobile here: https://imperial.ombiel.co.uk/campusm/home#select-profile

Reference: INC0103010


Last updated: 24-04-2017 11:15:58 Issue started: 29-03-2017 13:56:27

All other services are working fine

All services were working fine

Applications, Software and Systems


Current Incident: Some users are unable to view their payslips through ICIS, getting "Unexpected error" when opening them. Our support team are working on rectifying the issue with the Vendor, Oracle. Until this is resolved, affected users can view their payslips through Imperial Mobile here: https://imperial.ombiel.co.uk/campusm/home#select-profile

Reference: INC0103010


Last updated: 24-04-2017 11:15:58 Issue started: 29-03-2017 13:56:27

College Web Pages

Core Infrastructure - Servers, Platforms

Email and Messaging

File Management and Backup Services

Network Services

Other ICT Services

Phones and Mobile Devices

Printing

Teaching, Learning and Lecture Theatres

Username and Access Management

Viruses and Security

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Planned maintenance

Changes happening today

Start / Finish
26-04-2017 10:00:00 - 26-04-2017 11:00:00
Downtime
0

Ongoing changes

Start / Finish
25-04-2017 10:00:00 - 27-04-2017 14:00:00
Downtime
0
Further Details
Migration of the remaining Imperial College SharePoint content to SharePoint Online
Start / Finish
13-01-2017 18:00:26 - 31-07-2017 14:00:46
Downtime
Minimal

Changes happening tomorrow

Nothing planned

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Contact ICT

The ICT Service Desk

ICT website

Open Mon - Fri 8.30am - 6pm

020 7594 9000

Level 4 Sherfield Building

Other locations

  • Charing Cross Campus
    • Opening times: 12:30pm - 1:30pm Monday - Friday
    • Location: LG03 Reynolds building
  • Chelsea and Westminster Campus
    • Opening times: Monday - Friday (by appointment only)
    • Location:Library (Lower Ground floor)
  • Hammersmith Campus
    • Opening times: 1pm - 2pm Monday - Friday
    • Location: Room BS22 basement of Commonwealth building
  • Royal Brompton Campus
    • Opening times: Monday - Friday (by appointment only)
    • Location: G216
  • Silwood Park
    • Location: Room 1.11, Hamilton Building (first floor)
  • St Mary's Campus
    • Opening times: 1pm - 2pm, Monday - Friday
    • Location: Computer Unit, South Wharf Road
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